Job Description Summary

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

The Clinical Solutions Manager (CSM) role will bridge the gap between the clinical and business aspects of Surgical Solutions. They are responsible for ensuring that BD solutions are introduced and understood by key partners throughout a health system by communicating end-to-end connected solutions, enhanced compliance, standardization, workflow efficiency, clinical effectiveness, expanded data insights and economic efficiencies.  The CSM will apply the Surgery quality assessment program (Power in Prevention) to provide customer specific data and actionable recommendations to drive process improvements. The CSM will be an integral team member and change agent to deliver the clinical value of the Surgical Solutions portfolio.

This role will provide clinical support and work collaboratively with cross-functional team members in Sales (PreOperative and Intraoperative teams), National Accounts, Strategic Customer Group, Clinical Transformation, Marketing and other strategic pillars within BD. 

Responsibilities:

• Foster a continually evolving partnership between multiple hospital departments, C-Suite, National Accounts, and Regional Sales leaders from the Surgical Solutions business.

• Demonstrate clinical expertise and serve as a solution expert for the BD Surgical Solutions portfolio, the Power in Prevention Program, and clinical value messages. Identify and build clinical champions across individual hospitals and IDNs to support skin prep process improvement using multiple data sources.

• Leverage Power in Prevention Assessment data to lead and partner in change management activities associated with process improvement recommendations from data insights gained.  

• Effectively deliver presentations and reports to various audiences: Nursing Leadership, C-Suite, Department Directors, Medical Directors, and Supply Chain.

• Collaborate with the Sales team during quarterly business planning and WIN Room Discussions to discuss facilitating strategy for current and competitive Key Accounts.

• Network and participate in local, state, and national associations with focus on AORN and APIC.

• Maintains a strong presence on Surgical Solutions regional teams to assist in strategizing and implementing clinical solutions for our key accounts, along with providing ongoing clinical support for regional sales team members during account business planning.

• Serve as a key leader in driving and deploying clinical assessments (Power in Prevention) and standard processes in the field to allow a consistent customer approach and enhance the time of the PreOperative sales team.

• Consistent time in the field is essential, specific to the needs of the business units, customer engagements, and coordination of important initiatives.

• Provide recommendations on and contribute to presentations in BD's Learning Academy to provide Customer education and information from a virtual platform.

• Ability to support BD Commercial Excellence by aligning with daily, weekly, and monthly management rigor focused on growth to drive disciplined process excellence and accountability in Salesforce

• Successfully train on and consistently apply the BD Way of Selling

• Must be flexible to meet the needs of a growing Surgical Solutions business, understanding that additional needs may be added to the job description.

Minimum Qualifications:

• Bachelor’s degree and Registered Nurse classification required, strong preference for Bachelor of Science in nursing.

• Minimum of 4 years in an OR environment with hands-on patient experience in the areas of Skin Prep, Hair Removal, Scrubbing and Circulating a wide variety of surgical procedures required. 

• Demonstrated consistent success in process improvement, best practices, and change management within the MedTech industry, clinical, sales, and/or marketing experience in MedTech.

• Self-motivated style of working and learning with strong attention to detail and interpersonal skills.

• Strong verbal and written communication skills with comfort presenting in front of large audiences.

• Demonstrated teammate with preference for having worked in a cross-functional / matrixed environment.

• Ability to work in a face-paced environment.

• Strong organizational skills and time management skills.

• Demonstrated proficiency using Microsoft Office applications (Word, Excel, PowerPoint, Teams, OneNote), PowerBi, Salesforce (SFDC), and Showpad.

• Ability to effectively communicate complex concepts to others through clear writing and speaking skills.  

• Ability to travel 60-80%, including multiple overnights.

• Must possess and maintain a valid drivers’ license and a driving record satisfactory to the Company. Driving records may be monitored on an annual basis or as needed.

• Must possess and maintain a criminal background satisfactory to BD. Criminal backgrounds may be monitored on an annual basis or as needed.

• Must be able to meet and maintain customer/medical facility access requirements, including regular or periodic drug screenings with a satisfactory result in accordance with the requirements of the customer/medical facility serviced.

• Maintain vendor credentialing.

Preferred Qualifications:

• Advanced degree with applicable business experience.

• Experience in OR and Hospital Leadership settings including but not limited to ad hoc committees, personnel management, team leads and clinical education.

• Expertise navigating large hospital systems and IDNs to align multiple stakeholders to a common goal.

• Clinical and/or Health Information Systems license or certification preferred

Physical Requirements:

• Considerable time spent on a daily basis standing and walking around large hospital environments.  Standing 6+ hours a day will be common.

• This position may involve pushing, pulling, stooping, bending and lifting.

Work Environment:

• Home based position with extensive travel.  Travel will range up to 60 - 80% overnight travel typically within a defined region.  Position requires flexible working hours--especially early mornings and may include some nights and weekends.

• Must live near a major US airport that serves as a hub to limit connections.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

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