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Director, BD Excellence Operations

In-Office, Franklin Lakes, NJ

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Job ID
R-554432
Category
General Management Group
Location
Franklin Lakes, New Jersey

Lead the work that keeps us moving

At BD, Corporate professionals power the systems, decisions and capabilities that enable our global business to perform and grow. You'll partner across functions, regions and leadership levels to solve complex challenges, drive operational excellence and support the teams closest to customers and healthcare providers.

Across our corporate functions, BD offers opportunities which allow you to deliver results that matter, take ownership of your impact, and grow your career in an organization built for long-term success. As one of the largest global medical technology companies, BD offers the scale, reach and innovation footprint to help you make an impact across healthcare systems worldwide.

Without you, advancing the world of health™ wouldn't be possible.

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

The BD Excellence Operations Director serves as the execution partner to the SVP, BD Excellence and leads the execution engine of the BD Excellence Office. The role translates the BD Excellence Office’s strategy into measurable outcomes by driving governance, prioritization, operational planning, executive communications, and cross-functional execution. Through disciplined leadership and organizational alignment, the Director ensures that the BD Excellence Office strategic priorities are delivered with speed, rigor, and business impact.

This role has broad accountability across the BD Excellence Office operating model, including portfolio management, organizational effectiveness, resource alignment, performance management, and special projects. The Director establishes execution frameworks, monitors progress against commitments, identifies risks and dependencies, and drives timely decision-making to enable successful delivery of key initiatives.

In parallel, the Director operates as Chief of Staff to the SVP, BD Excellence, acting as a change leader, to integrate cross-functional priorities, foster continuous improvement, and embed a culture of excellence through training, certification, and best-practice adoption.

Operating as a central connector across senior leaders, functions, and teams, the Director fosters alignment on priorities, promotes transparency, and ensures the organization is positioned to achieve its transformation and performance objectives. The role directly manages the BD Excellence Deployment Coordinator and contractor resources supporting execution, data intelligence and analytics, and project delivery.

Success Profile

Success is demonstrated by:
• Consistent execution of strategic priorities through effective governance and delivery disciplines.
• Clear prioritization and resource allocation aligned to business objectives.
• High-quality executive communications enabling informed decision-making.
• Measurable improvements in organizational performance, transparency, and accountability.
• Strong stakeholder engagement and alignment across the BD Excellence Office and broader enterprise.
• Effective management and development of direct reports and contractor resources.
• Successful delivery of critical initiatives, transformations, and special projects.
• Sustained capability building and operational excellence across the function.

The most successful candidates excel in complex, matrixed, and globally connected organizations where influence, collaboration, and execution discipline are critical.

Key Responsibilities

  • Partner with the SVP, BD Excellence to convert strategic priorities into actionable operating plans and deliverables. 
  • Support the SVP, BD Excellence and the BD Excellence Office Leadership Team in driving key initiatives through BD Excellence.
  • Lead the governance framework for the BD Excellence Office, including leadership reviews, operating cadences, and decision forums.
  • Drive portfolio prioritization processes to ensure optimal focus, sequencing, and resource allocation across initiatives.
  • Oversee organizational performance management through KPI tracking, scorecards, dashboards, and execution reviews.
  • Develop executive communications, leadership presentations, business updates, and organizational messaging.
  • Lead high-priority special projects and cross-functional initiatives on behalf of the SVP and leadership team.
  • Identify execution risks, dependencies, and barriers, driving mitigation actions to maintain momentum.
  • Manage the BD Excellence Deployment Coordinator and contractor workforce, ensuring effective deployment of resources and delivery of outcomes.
  • Facilitate alignment among internal and external stakeholders to enable enterprise-wide collaboration and accountability.
  • Continuously improve operating models, governance processes, and business management practices to enhance organizational effectiveness.

Skills and Competencies

  • Execution Excellence: Drives disciplined delivery and organizational accountability.
  • Functional Expertise: Deep understanding of strategy execution, governance, and business operations.
  • Stakeholder Leadership: Builds credibility and trusted partnerships across levels and functions.
  • Influence Without Authority: Aligns diverse stakeholders around priorities and actions.
  • Operational Rigor: Establishes scalable processes, controls, and performance mechanisms.
  • Data-Driven Decision Making: Uses analytics and insights to guide prioritization and execution.
  • Strategic Communication: Creates clear and compelling messages for executive audiences.
  • Change Leadership: Leads organizations through transformation and continuous improvement.
  • Resource Management: Optimizes talent, contractor support, and organizational capacity.

Education, Qualifications, and Experience

Education
• Bachelor’s degree required in Business, Engineering, Life Sciences, Organizational Leadership, or related field.
• Advanced degree (MBA or related graduate degree) preferred.

Experience
• Typically 10+ years of progressive leadership experience in strategy execution, business operations, transformation, program management, or related disciplines.
• Experience working within highly matrixed global organizations.
• Proven record leading enterprise initiatives and influencing senior executives.
• Demonstrated success managing complex portfolios and delivering measurable business outcomes.

Qualifications
• Expertise in governance, portfolio management, business planning, and organizational effectiveness.
• Strong financial, operational, and business acumen.
• Ability to simplify complexity and drive clarity, focus, and accountability.
• Exceptional executive presence, communication, and stakeholder management skills.
• Experience leading change and continuous improvement initiatives.
• Demonstrated people leadership experience, including management of direct reports and contingent resources.

Additional Information

• Position desired to be based in Franklin Lakes, New Jersey.
• Moderate domestic and occasional international travel may be required based on business needs. Willingness to travel domestically and internationally as required, 75% if remote; 10% if located in Franklin Lakes, New Jersey.

At BD, we are committed to supporting our associates’ well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role: 

Annual Bonus 

Potential Discretionary LTI Bonus

Potential reimbursement of vehicle use/mileage 

Potential reimbursement of phone use 

Health and Well-being Benefits

Medical coverage  

Health Savings Accounts  

Flexible Spending Accounts  

Dental coverage  

Vision coverage  

Hospital Care Insurance  

Critical Illness Insurance  

Accidental Injury Insurance  

Life and AD&D insurance  

Short-term disability coverage  

Long-term disability insurance  

Long-term care with life insurance  

Other Well-being Resources

Anxiety management program  

Wellness incentives  

Sleep improvement program  

Diabetes management program  

Virtual physical therapy  

Emotional/mental health support programs  

Weight management programs  

Gastrointestinal health program  

Substance use management program  

Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit  

Retirement and Financial Well-being

BD 401(k) Plan  

BD Deferred Compensation and Restoration Plan  

529 College Savings Plan  

Financial counseling  

Baxter Credit Union (BCU)  

Daily Pay  

College financial aid and application guidance  

Life Balance Programs

Paid time off (PTO), including all required State leaves  

Educational assistance/tuition reimbursement  

MetLife Legal Plan  

Group auto and home insurance  

Pet insurance  

Commuter benefits  

Discounts on products and services  

Academic Achievement Scholarship  

Service Recognition Awards  

Employer matching donation  

Workplace accommodations  

Other Life Balance Programs

Adoption assistance  

Backup day care and eldercare  

Support for neurodivergent adults, children, and caregivers  

Caregiving assistance for elderly and special needs individuals  

Employee Assistance Program (EAP)  

Paid Parental Leave  

Support for fertility, birthing, postpartum, and age-related hormonal changes  

Leave Programs

Bereavement leaves  

Military leave  

Personal leave  

Family and Medical Leave (FML)  

Jury and Witness Duty Leave 

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

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Primary Work Location

USA NJ - Franklin Lakes

Additional Locations

Work Shift

At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."

Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

Salary Range Information

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Success Profile

What sets successful Corporate professionals apart? Discover the top traits which allow someone to thrive at BD – could that be you?

  • Adaptable
  • Collaborative
  • Proactive
  • Problem-solver
  • Results-driven
  • Self-Starter

Ready for your next challenge?

This is an environment for professionals who want influence, accountability and visibility. You'll collaborate with teams around the world, advise leaders and help translate bold strategy into measurable outcomes that strengthen our business and advance healthcare worldwide.

See how BD transforms possibility into progress through relentless innovation and purposeful collaboration. See what it means to build the future of health — together with BD.

Hear from Our Associates

  • "BD attracts people who are genuinely aligned with our BD values. I honestly see this every day in the people I work with, delivering results that matter. Our culture at BD is supportive and collaborative, reflecting my personal values."

  • "My professional growth has been supported in many ways - from offering opportunities to earn certifications to enabling role changes that helped me develop. Sometimes, this meant a complete shift in responsibilities, allowing me to gain new knowledge and explore a different career path."

  • "In finance, we are not at the front lines with patients or customers. However, we gain a profound understanding of how financial insights can help drive impactful strategies. These strategies, in turn, positively affect healthcare and, ultimately, help people to live a healthy life. It's a rewarding feeling to know you are part of that."

  • "I was drawn to the company because healthcare is a stable, but growing industry and people need our products and solutions to receive the care they deserve. BD is well respected in the industry, and I feel very respected as an associate of the company. The People Managers at BD treat you professionally and I've had several good managers here."

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