Job Description Summary

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

As a Service Center Associate, you will be responsible for ensuring efficient inbound and outbound shipping and receiving processes. Your commitment to maintaining high-quality standards and adhering to all standard operating procedures (SOPs) and processes will be crucial in ensuring the smooth operation of our service center within our warehouse facility. This position is 5-days onsite in our Millcreek Drive, Mississauga, ON location, working regular business hours with potential shifts based on business needs including overtime as necessary.

Job Responsibilities

• Manage shipping and receiving of instruments, equipment, spare parts, and tech tools for repair, refurbishment, and servicing activities across various BD businesses.
• Coordinate equipment decontamination and maintain accurate records for all business units.
• Oversee and manage inventory tracking
• Maintain service areas according to protocols, SOPs, and ensure general area cleanliness, in compliance with company quality programs, including support of CAPA, audit and business needs to ensure appropriate site management.
• Perform regular cycle counts of spare parts, tech tools, demo, and loaner instruments.
• Work in multiple ERP systems to support daily activities, including SAP, ServiceMax, and others.
• Support with our Health & Safety policies and procedures, promoting a safe working environment and adhering to company policies.

Education and Experience required:

• High School Diploma with a minimum of 2 years warehouse, shipping-receiving related experience.
• Fluent in English (read, write and speak).

Knowledge and Skills required:

• Proficiency with MS Office tools (Outlook, Word, Excel)
• Effective communication and interpersonal skills.
• Strong troubleshooting and problem-solving abilities.
• High attention to detail with a strong focus on accuracy
• Proven ability to thrive in fast-paced, customer-focused environments while managing multiple priorities
• Ability to work independently and collaboratively within a team
• Physical ability to lift up to 50 lbs. and operate a hand truck for heavier items.

Preferred Qualifications:

• Bachelors or College education preferred.
• Prior experience working with ERP and CRM systems strongly preferred.
• As needed, willing and able to acquired, and maintain required certifications (e.g. Health & Safety, Hazmat).

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place. 

To learn more about BD visit https://bd.com/careers

Great Place to Work® has certified our workplace culture based on your feedback in the Trust Index® survey, and we've just published the news about us on their social media channels. You can check these out here. And if you think your friends and networks would be interested in knowing more about your workplace, sharing these posts is a great way to give them some insight!  

Becton Dickinson is an Equal Opportunity Employer. We encourage applications from individuals with a wide range of abilities and provide an accessible candidate experience. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, the Accessible British Columbia Act, 2021, and any other applicable legislation, including provincial human rights legislation, Becton Dickinson will provide reasonable accommodations to applicants with disabilities throughout the recruitment, selection, and/or assessment process. If selected to participate in the recruitment, selection, and/or assessment process, please inform us of any accommodation(s) you require by contacting HR at 1-855-234-3577.

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