Job Description Summary

Job Description

1) Commercial Data Management & Expertise

• Lead the generation, curation, and data entry processes for commercial operations data (eg. Product, Customer, and Contact records)
• Develop deep expertise in all key databases supporting the commercial/sales operations platform (e.g., SAP, SFDC, Reltio) and understand how commercial data elements are defined, created, and generated.
• Attain thorough understanding of BD processes for governing commercial operations data in SFDC, ensuring alignment and compliance across countries.
  

2) Data Governance, Quality & Stewardship

• Actively contribute as a member of BD’s cross‑functional data governance and stewardship community, driving standardization and consistent adoption of data rules.
• Oversee execution of regional data quality governance processes that impact Sales Operations in SFDC, ensuring adherence to policies, workflows, and approval procedures.
• Define, monitor, and drive data quality metrics for Greater Asia, enabling transparency and continuous improvement.
• Initiate and coordinate data cleansing processes with country stakeholders to remediate issues and strengthen data health.
  

3) Master Data Management (MDM) & Standards

• Support alignment of customer, account, and product master data standards across Greater Asia, ensuring accurate and consistent structures, hierarchies, and classifications.
• Collaborate with IT and global MDM teams on workflow enhancements and ongoing governance of MDM systems.
  

4) Commercial Data Operations & Data Flow Optimization

• Partner with regional and local commercial teams to ensure efficient data ingestion, validation, and integration into SFDC and downstream reporting systems.
• Translate business and customer requirements into updated data rules, process improvements, and system enhancements.
  

5) Cross‑Functional Collaboration & Enablement

• Serve as a trusted resource to internal stakeholders by providing clarity on commercial data definitions, standards, and processes.
• Work closely with Sales Operations, Marketing, Digital, Finance, Supply Chain, and IT to ensure data supports business needs and initiatives.

6) Regional Projects & Continuous Improvement

• Support global / regional projects and initiatives as assigned, leveraging data expertise to support transformation, digital execution, and governance maturity.
• Identify and implement opportunities to enhance data processes, improve efficiency, and adopt industry best practices.
  

Required Skills

Optional Skills

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Primary Work Location

Additional Locations

Work Shift