Job Description Summary

The Master Data Steward for Quote to Cash (Q2C) Operations is responsible for managing and maintaining high-quality master data that supports the end-to-end Q2C process. This role ensures the integrity, consistency, and accuracy of customer related master data across BD infrastructure, enabling efficient sales, order management, billing, and revenue recognition.

The Global Business Services (GBS) team helps drive BD forward by seeking out and implementing innovative ways to operate effectively and efficiently. We are seeking a dynamic and innovative Customer Master Data Steward for our Quote-to-Cash service line

Job Description

Main responsibilities will include:

• Maintain and govern master data related to customers, pricing, contracts, and billing terms.
• Ensure alignment of master data across CRM, ERP, CPQ, and billing platforms.
• Monitor and resolve data discrepancies that impact quoting, order processing, invoicing, and collections in partnership with CMDO team
• Enforce data standards, naming conventions, and validation rules specific to Q2C operations.
• Collaborate with Sales, CMDO, Finance, Legal, and IT to ensure data accuracy and compliance.
• Conduct regular audits and cleansing of Q2C-related master data to support operational efficiency and reporting accuracy.
• Support Q2C process improvements by identifying data-related bottlenecks and recommending solutions.
• Participate in system implementations and upgrades, ensuring master data requirements are met.
• Provide input into automation and workflow enhancements that depend on clean and structured data.
• Act as an in-country liaison between QTC regional teams, commercial teams and technical teams to resolve master data issues.
• Train and support end-users on data entry standards and Q2C data governance policies.
• Facilitate multi-functional data stewardship meetings focused on Q2C data domains.

About you

• Bachelor’s degree or equivalent experience in Business Administration, Information Systems, Finance, or related field.
• Proven ability and experience in data stewardship or Q2C operations, preferably in a global or enterprise environment.
• Deep understanding of the Quote to Cash lifecycle and its data dependencies.
• Experience with CRM (e.g., Salesforce), ERP (e.g., SAP, Oracle), CPQ tools, order management and billing systems.
• Experience with data governance frameworks
• Familiarity with SOX compliance and revenue recognition standards.
• Lean Six Sigma qualification desirable

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why join us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Click on apply if this sounds like you!

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

To learn more about BD visit: https://bd.com/careers

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Primary Work Location

ESP San Agustin del Guadalix

Additional Locations

ESP Barcelona, PRT Porto - Rua Eng Ferreira Dias

Work Shift