Commercial Operations & Process Analyst
In-Office, Sandton, Gauteng
- ID de l'offre
- R-540951
- Category
- Shared Service Management & Business Process
- Location
- Sandton, Afrique du Sud
- Region
- EMEA
We are the people who give possibilities purpose
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
Job Description
About the Role
This is an exciting opportunity to drive BD Excellence across Africa Commercial Operations, with strong alignment across logistics, supply chain, and customer-facing teams. The role focuses on embedding standardised ways of working, improving end-to-end processes, and enabling data-driven decision-making to enhance operational performance and customer experience. You will act as a key change agent, translating BD Excellence principles into practical, scalable routines across the region.
Main Responsibilities Will Include:
Champion BD Excellence across Commercial Operations, logistics, and supply chain
Design, standardise, and optimise end-to-end processes (order-to-cash, fulfilment, inventory visibility, issue resolution)
Embed Daily Management routines, Tiered Management Systems, and performance visualisation (Bowlers)
Drive continuous improvement by identifying inefficiencies, reducing manual work, and improving process stability
Develop dashboards, KPIs, and insights to support performance management and decision-making
Enhance Customer Experience by improving reliability, responsiveness, and transparency
Lead the adoption of digital solutions (e.g. Power Apps, Power Automate) to improve efficiency and automation
Coach and influence stakeholders across commercial, customer service, logistics, and supply chain teams.
About You
2–5 years’ experience in Commercial Operations, Supply Chain, Logistics, or Operational Excellence
Strong process improvement and analytical skills (Excel, Power BI)
Knowledge of Lean / BD Excellence and performance management tools
Experience working across multiple stakeholders in regional environments
Strong communicator with a customer-centric and solutions-driven mindset
Passionate about continuous improvement, simplification, and digital innovation
Why Join Us?
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.
We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
To learn more about BD visithttps://bd.com/careers.
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
Required Skills
Optional Skills
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Primary Work Location
ZAF SandtonAdditional Locations
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