Job Description Summary

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Job Summary:

The Applications Specialist role is a Technical/Application training position that is responsible for conducting comprehensive user training on BD Molecular instrumentation platforms to achieve customer proficiency and self-sufficiency.

This role provides expertise throughout the sales cycle, collaborates with Technical Service and Support teams, and actively participates in sales and marketing programs. The position requires strong application knowledge to uncover customer needs, implement customized solutions, and ensure rapid adoption of BD platforms. The role also involves documentation development, compliance activities, and providing technical input for new product development.

The Applications Specialist must display competencies in Sales/sales support, Guiding/training, Project Management, and Mastery in Customer Focus. To succeed in this role, a positive demeanor and ability to communicate organizational vision is key. The incumbent will have effective interpersonal and communication skills, Integrity in customer and cross-functional team interactions and willing to work well in diverse team environment. The desired candidate should be based in the SoCal region located in or around LA County as well as those based in the Southern Nevada area.

Responsibilities:

Technical/Application Training

• Conduct comprehensive user training on BD instrumented platforms
• Train BD associates on instrumented platforms as necessary
• Uncover customer needs and implement customized solutions
• Contribute to laboratory workflow productivity and efficiency
• Collaborate with Technical Service and Support and Field Service teams
• Provide expertise during all stages of the sales cycle
• Engage in regional Sales and Marketing programs
• Ensure adherence to internal policies and procedures
• Provide product knowledge and technical input for Research and Development
• Drive implementation process and full utilization of BD platforms

Documentation Development & Compliance

• Collaborate to develop training programs and SOPs
• Ensure fulfillment and improvement of field-related job aids and technical documentation
• Maintain appropriate records and documentation

Sales and Marketing Support

• Conduct product demonstrations at trade shows, workshops, and customer sites
• Provide technical input to Marketing Managers
• Assist sales associates with customized presentations

Technical Input to New Product Development

• Support new assays and products prior to formal launch
• Work with cross-functional teams for product launches

Minimum Qualifications

• B.S. degree or equivalent experience in Medical Technology, Clinical Laboratory Science, Biological Sciences, or Molecular/Microbiology
• Minimum 5 years proven experience in a clinical hospital or reference laboratory setting
• Good understanding of technical and workflow aspects for molecular instrument platforms
• Familiarity with regulatory agencies and quality procedures
• Experience demonstrating effective training, Teaching, educating, and presentation abilities
• Knowledge and experience with Technical and Application support
• History of Demonstrated project management, instructing, and organizational skills
• Ability to travel domestically (up to 80% as needed)
• Ability to be on call during evenings/weekends as needed
• Valid state-issued driver's license that meets BD's auto safety standards

Preferred Qualifications

• Advanced degree
• Prior experience in a Field based role/work structure- Traveling between areas and clients.
• Training in "Train-the-Trainer" methods and adult educational methods desirable
• Understanding of computer software applications and Laboratory Information Systems

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

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At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.

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