BD is a leading global medical technology company that develops, manufactures, and sells medical Devices, instrumentsystemsand reagents. The Company is dedicated to improving people’s health throughout the world. BD is focused on enhancing the quality and speed of diagnosing infectious diseases and cancers, and advancing research, discover and production of new drugs and vaccines. BD’s capabilities are instrumental in combating many of the world’s most pressing diseases. Founded in 1897 andheadquarterin Franklin Lakes, New Jersey. BD employs associates in more than 50 countries throughout the world. The company serves healthcare institutions, life science research, clinical laboratories, and pharmaceutical industry andpublic. For more information, please visitwww.bd.com. 

Overview: Join our dynamic Field Service Team as aField ServiceEngineer, whereyou'llbe responsible fortroubleshooting, installation, preventative maintenance, and service repair needs. If you excelin a fast-paced environment and aspire to contribute to a world-class service organization, this role is for you.

Responsibilities:

• Installation & Maintenance: Provide support for installation, maintenance, modification, and repair of mechanical, electromechanical, and software-based instruments. Tasks include installation, repair, calibration, cleaning, and testing of instruments.
• Customer Relations: Build andmaintainpositive relationships with customers, review solutions, discuss needs, and ensure safe operational conditions.
• Sales Support: Actively support the sale of service contracts, collaborate with sales representatives and service team members on system configurations, upgrades, installations, and moves. Provide feedback to improve financial performance and generate service revenue.
• Documentation: Complete service administration activities promptly, adhering to ISO, FDA, and BD policies.

Minimum Requirements:

• Associate’s degree or Technical School equivalent

• Valid state-issued driver’s license with a clean driving record.

Preferred Requirements:

• Prior experience working as a hospital pharmacy technician or in a hospital Bio-Med environment, a plus

• Prior customer support center experience/training, a plus

• Prior military Bio-Med experience, a plus

• Prior Automated Teller Machine (ATM) experience, a plus

• Must be able to work within defined processes and methodologies with minimal degree of supervision

Travel & Physical Requirements:

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

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