The BD Customer Services team act as a support unit providing value-added services for our customers. By delivering services with agility, simplicity and excellence, we drive customer intimacy and focus on end-to-end experience.
Customer Service has a key role to play in orchestrating customer engagement across all BD functions, with the objective to provide an exceptional service that leaves the customer feeling valued and respected. We strive to improve customers' experience by leveraging every interaction across various stages of their journey to get useful insight into their preferences.
What does this mean for you?
As a member of our Customer Services team, you’ll enjoy using your strong communication skills to add value to our customer relationships, always focusing on their needs and striving to exceed their expectations. You’ll take on the opportunity to fully integrate yourself within our customer-centric culture, where you are empowered to design and own customer experience. And, you’ll be part of a diverse organization that encourages development and career progression.