Job ID R-511687 Date posted March 10, 2025

Be part of something bigger at BD. Here, you’ll help us share our innovative solutions with more clinics, physicians, pharmacies and medical entities which will in turn benefit the health and well-being of people and patients all over the nation. It’s an exciting, challenging and rewarding role, but you’ll be working from a place of strength thanks to our trusted name, and the belief in our products that you’ll quickly develop. Here, you’ll be channeling all your sales skills and experience into one singular goal: advancing the world of health™. At BD, you can make a true difference of one.

  • Job Type:
    Full-Time
  • Job Level:
    Entry to Senior
  • Travel:
    Varies
  • Salary:
    Competitive
  • Glassdoor Reviews and Company Rating

Responsibilities

Job Description Summary

Newly created opportunity to join our Service team in in Townsville, QLD and to provide technical support to our customers across North QLD.

Job Description

We arethe makers of possible

BD is one of the largest global medical technology companies in the world.Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description Summary

Based in Townsville, QLD, this Field Service Engineer will be responsible for onsite service and repair for our range of automated robotic solutions, BD Rowa and BD Pyxis in hospitals and pharmacies across North QLD. 

Principal Responsibilities

  • Provide software and hardware support for BD ROWA and Pyxis.

  • Remote support and diagnostics to products including server reboots and patching

  • Handover of remote service diagnosis to Field Engineers

  • To carry out field repairs, preventative maintenance, performance testing and electrical safety testing of company related electro-medical equipment.

  • To provide a point of contact for Medical Systems customers for electronic servicing of equipment, spare parts and technical information.

  • To assist and support installations of Medical Systems

  • Actively participate with other team members to achieve the department’s objectives

  • Responsible for ensuring adherence to department health and safety procedures

  • Responsible for ensuring all documentation is up to date and accurate

Education and experience

  • City and Guilds/Trade or Engineering in an electrical or mechanical discipline 

  • Electrical license (preferred)  

  • Knowledge of low voltage supplies and control wiring (desirable) 

  • Full, clean driving license 

  • Self-motivated individual with clear focus, able to work in small team under pressure 

  • Proven team spirit/leadership 

  • Evidence of practical engineering experience and competence

  • Evidence of understanding of engineering drawing  

  • Ability to safely carry manual handling, working at height (A frame ladder) activities  

  • Demonstrated good oral and written communication skills 

  • Evidence of completing and finishing tasks to a high standard 

  • Able to represent the company at all times; well presented, polite, courteous, punctual 

  • Full clean drivers licence

Other:

  • Regular travel from Townsville across North QLD required.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit:https://bd.com/careers

Required Skills

Optional Skills

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Primary Work Location

AUS Brisbane

Additional Locations

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Success Profile

What makes a successful Sales Professional at BD? Check out the top traits we’re looking for and see if you have the right mix.

  • Ambitious
  • Collaborative
  • Goal-oriented
  • Persuasive
  • Results-driven
  • Self-starter

Advancing the world of health™

BD is one of the largest global medical technology companies in the world and is advancing the world of health™ by improving medical discovery, diagnostics and the delivery of care. BD helps customers enhance outcomes, lower costs, increase efficiencies, improve safety and expand access to health care.

I’m proud to work at BDI Surgery and BD because the work we do every day optimizes surgical outcomes and enhances patients’ lives.


Rian Seger
VP Sales & Commercial Excellence

Every day we focus on bringing innovative solutions to patients living with diabetes. The patient is at the heart of everything we do.


Stacy Burch
VP Marketing and Commercial Excellence

Getting our customers the right information on time so they can focus on their science and diagnostics needs is why I come to work every day.


Jaime Humara
Vice President Global Marketing

BENEFITS

Healthcare

401(k)/
Retirement Plans

Professional Development

Paid Time Off

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