Job Description Summary

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

Job Description Summary:

The Lead Project Manager of Professional Services (LPM), is experienced with the implementation of PharmacyKeeper at the small to medium size hospital level.  This involves customer interaction and relationship development at the Pharmacy/Stakeholder level. In addition, the LPM guides the implementation process through demonstrated expertise of technical processes of PharmacyKeeper. Projects range in scope from small to medium health system level implementations requiring standardization of BD Dispensing products.

The effective LPM must be able to clearly communicate, thoroughly document and demonstrate BD Dispensing product implementation competency. This also involves working with the customer by gathering customer requirements, defining standard processes, design decisions, and policies and procedures consulting.  The LPM effectively performs the required tasks to ensure timely go-lives and customer satisfaction. The LPM must establish collaborative working relationships with cross-functional project teams. Project teams will include multiple disciplines from within BD and customer teams. The LPM is a mentor for both customers and internal team members.   

Responsabilities:

Communication -

• Facilitate conference calls and customer meetings for BD Dispensing product implementations.

• Build and maintain long-term business relationships.

• Guide and mentor team members for competency.

• Supervise customer teams, achieve consensus, and ensure clear communication.

• Conduct assessments and guide project design and implementation.

• Generate and communicate timely status reports.

• Engage with stakeholders to convey detailed project plans.

• Demonstrate accountability for operations and programs.

• Willfully Inspire and drive the team to meet objectives.

Technical -

• Complete pharmacy assessments and future state design.

• Apply established methodologies and tools.

• Address issues, provide system consultation, and implement standard processes.

• Implement and support BD software, act as a customer support resource.

• Maintain comprehensive knowledge of BD Dispensing products.

Administrative -

• Manage client resources, assign tasks, and lead projects independently.

• Ensure comprehensive project documentation and accurate record-keeping.

• Participate in on-call rotation, including holidays, nights, and weekends.

Minimum Qualifications:

• Bachelor's degree in Business, Computer science, Health Administration, or Sciences (Chemistry/Biology).

• 3+ years in a healthcare environment with technical systems involvement and computerized system applications.

• Expertise in HIS/PIS systems and pharmacy and medication management workflows.

• Experience with small to medium health systems.

• Working knowledge of various software applications, including BD Dispensing products and exposure to solution design processes.

• Able to lift a minimum of 40 lbs. This position may involve pushing, pulling, stooping, bending, and lifting.

• Ability to work independently in a home office.

• Travel may range from 10-50%, including overnight travel. Position requires flexible working hours, including providing on-call support some nights and weekends.

Preferred Qualifications:

• PMP (Project Management Professional) certification.

• Experience with dispensing software technology.

• Advanced knowledge of BD Dispensing products and solution design processes.

• Proven track record of strong leadership, communication, and organizational skills; proficiency in project management tools and methodologies; ability to multi-task and manage complex projects.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. 

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At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.

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