Job Description Summary

Join Our Team as a Field Service Engineer at BD!
Are you ready to be part of a dynamic regional team of Field Service Engineers working with the Nordic Service Manager? You will play a pivotal role in delivering top-notch service to our valued customers in the heavily regulated medical device industry.
We are ideally looking for an engineer to be based in the region of Västerbotten, preferably Umeå, but we are also open to candidates from Vaasa, Finland. In this field-based position, you will be expected to travel up to four times a week to meet customers, with frequent overnight stays included (up to two nights a week). You will work with innovative BD Kiestra Lab Automation Solutions.

Our vision for IDS at BD
By aligning and simplifying our work, our Integrated Diagnostic Solutions (IDS) business unit aims to drive growth and innovation around everything from integrated specimen management to diagnostic solutions.

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why join us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Main responsibilities will include:

• Provide comprehensive technical support for BD Diagnostics instruments and systems, including installations, relocations, certifications, and repairs, ensuring compliance with quality and regulatory standards.
• Investigate, diagnose, and troubleshoot technical problems, both remotely and on-site, to deliver efficient and high-quality service.
• Plan and execute field corrective actions, upgrades, and preventive maintenance, adhering to regulatory instructions.
• Manage personal planning and administration, including reporting assignments and maintaining car stock as per guidelines for optimal operational efficiency.
• Call out and collaborate on problem-solving with the Field Service Manager when immediate solutions cannot be provided to customers.
• Explain service contracts to customers and maintain customer satisfaction through professionalism and customer-focused service.

About you:

• An engineering degree or proven experience in field service engineering.
• Experience in corrective and preventive maintenance.
• Fluency in English and either Swedish or Finnish, with proficiency in the other language considered a significant advantage.
• Adaptability to work with diverse product ranges and stay updated on new technologies.
• Demonstrated commitment to delivering exceptional customer service.
• Competence in IT, a valid driver's license and commitment to travel.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

Required Skills

Optional Skills

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Primary Work Location

SWE Stockholm - Marieviksgatan

Additional Locations

FIN Vantaa – Äyritie

Work Shift

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. 

The salary or hourly rate offered to a successful candidate is determined by their experience, education, and skills, as well as the labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location.

Salary Range Information

kr497,900.00 - kr846,400.00 SEK Annual