Job Description Summary

We are seeking an EMEA Customer Trainer, Lab Automation to deliver comprehensive training programs and workshops for BD Kiestra™ Lab Automation Solutions and BD Synapsys™ across the Diagnostic Solutions portfolio. This role will ensure customers are fully trained, supported, and empowered to successfully implement and optimize BD solutions. It is a field-based role within EMEA, requiring up to 75% travel.

Job Description

Responsibilities

• Deliver preparatory workshops and technical demonstrations to ensure customer readiness prior to solution installation.

• Support system implementation, configuration, and LIS/workflow connectivity testing in alignment with project deliverables.

• Conduct and customize customer training plans, applying a “train-the-trainer” approach to empower key users.

• Provide post-installation support during clinical validation, go-live, and solution adoption phases.

• Collaborate cross-functionally with Solution Design, Informatics, Technical Services, and Sales teams for project execution.

• Assist with solution configuration, testing, and troubleshooting workflow-related issues.

• Support customer workflow optimization initiatives and contribute to internal continuous improvement.

• Provide structured feedback to the Customer Trainer Manager to enhance training content and align with evolving customer needs.

Requirements

• Bachelor’s degree in Life Sciences, Clinical, or other relevant technical areas preferred.

• 3–5 years of experience in microbiology laboratory settings and/or strong knowledge of microbiology workflows.

• Proficient in English; additional European language skills are a strong advantage.

• Basic understanding of IT architecture and Laboratory Information Systems (LIS) integration.

• Strong training, troubleshooting, and communication skills with the ability to adapt training to diverse knowledge levels.

• Flexibility to travel extensively across EMEA (up to 75% of the time).

We are the makers of possible

BD (Becton, Dickinson and Company) is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. Headquartered in the United States, BD has a presence in virtually every country and partners with organizations around the world to address some of the most challenging global health issues.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

By aligning and simplifying our work, our Integrated Diagnostic Solutions (IDS) business unit aims to drive growth and innovation around everything from integrated specimen management to diagnostic solutions.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

Required Skills

Optional Skills

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Primary Work Location

FRA Le Pont-de-Claix Cedex

Additional Locations

FRA Chateaubriant - bis rue de la Renaissance, FRA Grenoble, FRA Parkile, FRA Rungis Cedex - Bâtiment Londres, FRA Saint Barthélemy d'Anjou - Rue Maurice Geslin

Work Shift

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. 

The salary or hourly rate offered to a successful candidate is determined by their experience, education, and skills, as well as the labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location.

Salary Range Information

€43,200.00 - €77,800.00 EUR Annual