Job Description Summary

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Job Summary
This role will be responsible for defining requirements and managing programs related to BD’s Global Learning Management System (LMS). This includes coordinating across multiple departments, to ensure successful implementation of projects as well as ongoing management of the system post-launch. The ideal candidate will have experience in SuccessFactors LMS system management, technical writing, training, and customer support, as well as strong communication skills.

Responsibilities

• Provides LMS training administration support to Central Teams and large training initiatives. This includes, but not limited to, course/curriculum administration, audience profile setup, and reporting.

• Provides recommendations on to-be governance process.

• Monitors training mailbox daily and provides timely response to inquiries related to training and LMS.

• Reviews ITOne service requests and approves for processing.

• Serves as the Business Partner Liaison for LMS. 

• Is the internal LMS expert (‘consultant’) to local administrators on training process and setup.

• Interfaces with Vendor, Course Owner, and IT on training item (new/revised courses, license renewal, troubleshooting course performance issues).

• Develops and maintains LMS procedures, ecourses, job aids.

• Creates, delivers, and maintains LMS resources to train and support administrators and learners.

• Develops and disseminates LMS communications to key stakeholders on system enhancements, outages, course issues, and resolutions,

• Recommends utilization of LMS features that will enhance overall user experience.

• Ensures compliance with enterprise LMS and training course standards and policies.

•  Monitor system performance and implement improvements

• Use Analytic tools to report on data and utilize for analysis

• Ensure compliance with security standards

• Work cross-functionally to identify solutions and resolve issues

Qualifications

• Bachelor's degree required; Master's degree preferred

• 5+ years of relevant work experience

• Strong analytical and problem-solving skills

• Strong understanding of SuccessFactors LMS data model and system configuration capabilities

• Excellent written and verbal communication skills

• Ability to manage multiple priorities simultaneously

• Proven track record of success in program management

• Experience working with global teams and remote colleagues

• Proficiency with SuccessFactors Reporting Tools (PRD & Report Stories/People Analytics Preferred)

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

• Proficient with SuccessFactors learning management systems (LMS) validated instance preferred

• Ability to Travel into office 2 Days a week for first 6 months. As needed moving forward

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

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At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.

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