Job Description Summary

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

The Business Analyst, plays a vital role in enabling strategic decision-making across BD’s Services organization. This individual will be responsible for developing robust headcount models and workforce projections, building cases to support investment decisions, and providing analytical support for key programs and initiatives.

This role is central to shaping investment decisions and empowering leadership with actionable insights and it requires strong analytical skills, financial foresight, and the ability to collaborate effectively with cross-functional teams across Services, Finance, HR, and Operations.

Roles & Responsibilities:

• Develop and maintain dynamic headcount models and workforce planning tools that support strategic resourcing decisions across field service, technical support, and training functions.

• Design, build, and manage scalable headcount models and workforce planning tools to inform resourcing across field service, technical support, and training teams.

• Create and present compelling cases for new initiatives, tools, capabilities, and organizational transformations.

• Deliver analytical support for leadership through forecasting, scenario modeling, and financial analysis.

• Translate complex business needs into data-driven insights and actionable recommendations.

• Collaborate with Program Managers and continuous improvement leaders to evaluate return on investment, assess resourcing needs, and model the impact of service transformation initiatives.

• Advance data governance and reporting standardization efforts across the Services team.

• Support the preparation of executive-level reporting materials for operating reviews and strategic planning meetings.

Qualifications:

• Bachelor’s degree in Finance, Business Analytics, Engineering, Economics, or related field required. Master’s degree or MBA is a plus

• 5+ years of experience in a business analyst, financial analyst, or similar role, preferably within a healthcare or services operations environment required.

• Proven expertise in workforce planning, case development, and financial modeling.

• Proficiency in Excel, PowerPoint, and data visualization tools (e.g., Power BI, Tableau).

• Solid understanding of business operations and ability to link analytical insights to strategic priorities.

• Excellent written and verbal communication skills with the ability to simplify complex data for senior audiences.

• Thrives in a fast-paced environment, balancing multiple priorities while delivering high-quality analysis.

Preferable Skills and Attributes:

• Familiarity with service operations, post-market support, or customer care functions is strongly preferred.

• Familiarity with Salesforce

• Meticulous, pragmatic, and highly organized with the ability to think strategically while performing tactically.

• Great communicator.  Can organize, summarize, clarify and communicate ideas simply, succinctly, and accurately to engineering and non-technical audiences. 

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

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At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.

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