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Field Service Associate BD Biosciences (f/m/d) – German‑speaking Switzerland (Basel, Bern, Zurich)

Field, Allschwil, Basel-Landschaft

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ID de l'offre
R-541286
Category
Sales Support
Location
Allschwil, Suisse
Region
EMEA
As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applyingtothis role, you will be applying for a position with Waters.  

Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientificexpertiseacross biology, chemistry, and physics. Waterscollaborateswith analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000colleaguespartner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Your Responsibilities:

  • Installation, maintenance, and repair of flow cytometers according to technical documentation

  • Independent diagnosis and resolution of technical issues at customer sites

  • In collaboration with your sales colleagues, you inform customers about our technical service offerings – such as service contracts

  • Ensuring customer satisfaction based on the customer satisfaction score

  • Maintaining data in the internal ERP system

  • Regular participation in training sessions on technical innovations, including abroad

Preferred Requirements:

  • Completed technical education or equivalent qualification in medical technology or electrical engineering

  • Initial field service and technical support experience in a high-tech environment (medical technology, electronics)

  • Proven experience and strong technical know-how in IT and network technologies

  • Excellent self-organization, strong time management, and ability to prioritize tasks

  • Strong communication skills, analytical thinking, team spirit, and a high level of commitment and personal responsibility

  • Efficient, pragmatic, and solution-oriented working style

  • Should be based in German speaking Switzerland (Basel, Zürich or Bern)

  • Swiss citizenship is required

  • Fluent in German and English

  • Valid European driver’s license and high willingness to travel within the assigned territory and occasionally across Central Europe

What We Offer You:

  • Anniversary bonus

  • Stock program (GSIP) after 6 months

  • Group accident insurance

  • International health insurance

  • Childcare allowance

  • Training and development opportunities

  • Employee Assistance Program (EAP)

  • Mobile workplace with Apple devices (iPhone & iPad)

  • Premium company car (e.g., Mercedes, BMW, or similar) will be provided for business and personal use

  • Office and garage allowance (for company car holders / field service)

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Please note that the base salary for this position ranges between CHF 80.000 and CHF 100.000 gross per year, depending on your level of experience and qualifications.

To learn more about BD visit: https://bd.com/careers

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

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Primary Work Location

CHE Allschwil - Rudolf Geigy-Strasse

Additional Locations

Work Shift

CH FT 0900-1700 (Switzerland)

At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."

Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

Salary Range Information

CHF83 300,00 - CHF127 025,00 CHF Annual
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