Job Description Summary

The Quality Representative’s primary functions are to assure manufacturing validations and operations meet the quality system requirements and assisting quality engineers with customer complaint and quality issues. This position will provide guidance and input on quality issues and validation activities. This position will audit compliance to the quality policy and procedures. The incumbent will participate in continuous improvement, validation, and customer complaint activities in support of business goals. This position reports directly to a Quality Engineer.
• Perform various testing procedures and simple statistical analysis.
• Perform complete inspection of product according to applicable specifications.
• Responsible for internal documentation updates in SAP when applicable.
• Record the results of inspections and audit findings.
• Possess knowledge of Quality System Regulations
• Possess knowledge of control charting defect trends in product quality.
• Train associates to inspect product per the appropriate specifications, and utilize all gauges/ equipment pertaining to Quality Assurance testing.
• Must perform duties and maintain knowledge to conduct inspections and tasks among all manufacturing/molding departments.
• Perform other miscellaneous duties as appropriately directed by Quality Management.

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

The Quality Manufacturing Representative’s primary functions are to assure manufacturing operations meet the quality system requirements and assisting quality engineers with quality issues.  This position will provide guidance and input on quality issues and validation activities.  This position will audit compliance to the quality policy and procedures.  The incumbent will participate in continuous improvement, validation, and customer complaint activities in support of business goals. This position reports directly to a Quality Engineer.

Essential Functions:

• Ensure manufacturing associates are properly trained in documented inspection techniques and methods.   

• Trend quality metrics and communicate to appropriate individuals.

• Investigate specific problem areas in manufacturing and report to management on findings and suggest corrective actions.

• Initiate and/or respond to correction and preventive actions as required.  Document quality system failures and improvement activities.

• Apply and interpret ANSI/ASQ Z1.4 and other sampling plans for predicting percent defective and lot acceptance criteria.

• Conduct routine product and process audits to assure compliance to the quality system.

• Audit inspection reports for compliance.

• Assist quality engineers with validations, quality issues, data collection, etc.

• Maintain a clean and safe work environment.

• Hold self-accountable to follow all safety policies & procedures

• Work with others (interpersonal skills)

• Give and receive feedback

• Solve problems and make informed decisions

• Plan and organize job tasks

• Set priorities and timelines

• Break down tasks into their parts

• Take initiative (see what needs to be done and then do it)

• Work with others (interpersonal skills)

• Give and receive feedback

• Solve problems and make informed decisions

• Plan and organize job tasks

• Set priorities and timelines

• Break down tasks into their parts

• Take initiative (see what needs to be done and then do it)

Duties and Responsibilities:

• Perform various testing procedures and simple statistical analysis.

• Perform complete inspection of product according to applicable specifications.

• Responsible for internal documentation updates in SAP when applicable.

• Record the results of inspections and audit findings.

• Possess knowledge of Quality System Regulations

• Possess knowledge of control charting defect trends in product quality.

• Train associates to inspect product per the appropriate specifications, and utilize all gauges/ equipment pertaining to Quality Assurance testing.

• Must perform duties and maintain knowledge to conduct inspections and tasks among all manufacturing/molding departments. 

• Perform other miscellaneous duties as appropriately directed by Quality Management.

Education:

• High School Diploma or GED

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

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Required Skills

Optional Skills

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Primary Work Location

USA CT - Canaan

Additional Locations

Work Shift

US BD 3rd Shift 10pm-630am (United States of America)