Key Responsibilities

• Install, maintain, and troubleshoot medical equipment on customer sites, ensuring optimal performance and reliability.

• Provide technical support and training to biomedical teams and end users.

• Manage your daily schedule and service activities autonomously, ensuring you have the necessary tools, spare parts, and equipment.

• Keep technical documentation up to date, accurately record service reports in customer service management systems, and meet contractual KPIs.

• Identify improvement opportunities, anticipate technical issues, and follow up on customer requests until full resolution.

• Strictly follow BD’s quality, safety, and regulatory processes, as well as those of partner healthcare institutions.

• Primary territory: Belgium and Luxembourg, with occasional support required across the West Hub (France and the Netherlands).

Profile Requirements

• Based near Anvers.

• Minimum of a technical diploma (Bac+2) in electronic engineering, electrical engineering, GEII, MSMA, or equivalent field experience.

• Strong knowledge of Windows systems and network technologies (CompTIA Network+ certification is an advantage).

• Languages: Dutch and French required.

• Good command of technical English (reading and writing).

• Experience with a CRM tool (Salesforce, SMAX) is a plus.

• Excellent interpersonal skills and strong customer service orientation.

• Ability to work independently and manage priorities effectively.

• Proactive mindset and team spirit to collaborate efficiently with BD teams and customers.

Salary Range: €50,000 – €60,000

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place. 

Become a maker of possible with us!

Click on apply if this sounds like you!

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers