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Customer Finance Collection Specialist

In-Office, Milan, Lombardy

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ID de l'offre
R-544938
Category
Finance
Location
Milan, Italie
Region
EMEA

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

We are looking for a Junior Customer Finance Specialist to join the Customer Finance Italy team, with an initial focus on ROWA Collections.

The role is designed to strengthen operational continuity and resilience across the perimeter, optimizing the management of the ROWA portfolio through strong analytical, organizational, and planning capabilities.

Within the GBS‑QTC (Quote to Cash) framework, the objective is to streamline operations, support effective prioritization of activities, and ensure alignment with planning methodologies and the overall operating model across the end‑to‑end revenue cycle, from quote to cash collection.

The scope may progressively expand to other BD areas, contributing to Workforce Management (WFM) activities aimed at optimizing resource allocation and operational efficiency, as well as to the evolution of the delivery model with external partners, with a focus on performance monitoring and continuous improvement in both local and cross‑country contexts.

Key Responsibilities

  • Support the management of the ROWA Collections perimeter, including operational collection activities and negotiations.

  • Perform portfolio analyses and contribute to the rationalization of activities and the allocation of time and resources.

  • Support portfolio segmentation and the application of structured, data-driven criteria.

  • Contribute to stop-chasing, write-off, and escalation decisions in line with policies and governance.

  • Support Workforce Management (WFM) routines, also in collaboration with external partners.

  • Gradually extend support to other areas within the BD Customer Finance perimeter.

  • Interface with cross-country stakeholders on relevant activities and initiatives.

Education Requirements

  • Degree in Economics, Finance, Business Administration, or related disciplines (or equivalent experience in Customer Finance / Credit Management).

Technical Skills

  • Intermediate experience in Customer Finance, Customer Service/Tenders/Pricing, Collections or Credit Management.

  • Knowledge of Order to Cash processes.

  • Strong analytical skills and data-driven decision-making capabilities.

  • Familiarity with WFM models and structured operational environments.

  • Ability to work with different ERP systems.

  • Excellent proficiency in Excel and equivalent tools.

Soft Skills

  • Strong analytical and process-oriented mindset.

  • Ability to work with clear priorities.

  • Accuracy, reliability, and strong sense of ownership.

  • Collaborative attitude with effective communication skills.

Languages & Additional Assets

  • English: required.

  • Spanish: considered a plus.

  • “Liceo Classico” high school background is considered a plus.

Growth & Development

  • The role is positioned at JG2 level and represents a solid foundation for professional growth within Customer Finance, with potential evolution over time depending on the expansion of scope and responsibilities.

Our target base salary range for this role is between€40,000 and €42,000 per year, complemented by a competitive bonus structure and a comprehensive benefits package.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

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Primary Work Location

ITA Milano - Via Enrico Cialdini

Additional Locations

Work Shift

At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."

Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

Salary Range Information

€31,700.00 - €48,350.00 EUR Annual
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