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Commercial Data & Process Manager

In-Office, Singapore, Singapore

Postuler
ID de l'offre
R-537370
Category
Sales Support
Location
Singapour, Singapour
Region
APAC

Job Description Summary

Job Description

1) Commercial Data Management & Expertise

  • Lead the generation, curation, and data entry processes for commercial operations data (eg. Product, Customer, and Contact records)
  • Develop deep expertise in all key databases supporting the commercial/sales operations platform (e.g., SAP, SFDC, Reltio) and understand how commercial data elements are defined, created, and generated.
  • Attain thorough understanding of BD processes for governing commercial operations data in SFDC, ensuring alignment and compliance across countries.

2) Data Governance, Quality & Stewardship

  • Actively contribute as a member of BD’s cross‑functional data governance and stewardship community, driving standardization and consistent adoption of data rules.
  • Oversee execution of regional data quality governance processes that impact Sales Operations in SFDC, ensuring adherence to policies, workflows, and approval procedures.
  • Define, monitor, and drive data quality metrics for Greater Asia, enabling transparency and continuous improvement.
  • Initiate and coordinate data cleansing processes with country stakeholders to remediate issues and strengthen data health.

3) Master Data Management (MDM) & Standards

  • Support alignment of customer, account, and product master data standards across Greater Asia, ensuring accurate and consistent structures, hierarchies, and classifications.
  • Collaborate with IT and global MDM teams on workflow enhancements and ongoing governance of MDM systems.

4) Commercial Data Operations & Data Flow Optimization

  • Partner with regional and local commercial teams to ensure efficient data ingestion, validation, and integration into SFDC and downstream reporting systems.
  • Translate business and customer requirements into updated data rules, process improvements, and system enhancements.

5) Cross‑Functional Collaboration & Enablement

  • Serve as a trusted resource to internal stakeholders by providing clarity on commercial data definitions, standards, and processes.
  • Work closely with Sales Operations, Marketing, Digital, Finance, Supply Chain, and IT to ensure data supports business needs and initiatives.

6) Regional Projects & Continuous Improvement

  • Support global / regional projects and initiatives as assigned, leveraging data expertise to support transformation, digital execution, and governance maturity.
  • Identify and implement opportunities to enhance data processes, improve efficiency, and adopt industry best practices.

Required Skills

Optional Skills

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Primary Work Location

SGP The Strategy

Additional Locations

Work Shift

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