Job Description Summary

As a Project Manager within our Medication Management organization, you will be responsible for overseeing the end-to-end implementation of projects, collaborating closely with customers, and leading cross-functional teams to ensure successful planning, scheduling, and execution. Our client base includes acute care institutions, independent (retail) pharmacies, long-term care pharmacies, and dispensing stations, primarily in the Canadian market. Projects are often complex and require strong leadership to ensure positive outcomes and customer satisfaction.

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Job Responsibilities:(Primary Duties, Roles, and/or Authorities)

• Project Leadership & Coordination: Lead and coordinate day-to-day activities, ensuring projects are completed on time, within scope, and in line with organizational goals, departmental policies, and contract terms.
• Project Planning: Create detailed project plans, including clear milestones and task assignments, to guide the team toward successful completion.
• Scope & Customer Management: Define and manage project scope, integrating customer priorities into the project plan and effectively managing customer expectations regarding our products/services.
• Risk Management: Proactively identify project risks, develop action plans to address them, and appropriately escalate issues as necessary to mitigate project delays or obstacles.
• Cross-Functional Collaboration: Provide guidance and leadership to both customers and internal project teams, ensuring alignment and timely issue resolution.
• Revenue Forecasting: Accurately forecast current and future revenue for assigned projects, ensuring financial targets are met.
• Communication: Demonstrate strong verbal and written communication skills when interacting with customers, project teams, and leadership. Bilingual communication in both French and English preferred.
• Customer Satisfaction: Ensure the successful delivery of projects and maintain high levels of customer satisfaction throughout the implementation process.
• Team Leadership: Lead project teams, fostering collaboration and coaching, mentoring, and developing team members.
• Governance & Reporting: Utilize project governance tools, including scope documents, project status reports, risk and change logs, and tollgates, to effectively track and manage project progress.
• Project Closure: Oversee complete project closure, including customer acknowledgment, equipment reconciliation, and transition to the Customer Support Center (CSC).

Education and Experience:

Qualifications:

• Education: Bachelor's degree or College Diploma required.
• Experience: 3-5 years of professional experience in project management, clinical consulting, or a similar role in the healthcare industry is required.
• Driving Requirements: Candidates are required to drive to customers sites from time to time as part of their project management duties.
• Travel Requirements: This is a home-based position with travel requirements of approximately 25%, or as required. Overnight travel and travel during non-standard business hours may be required. Flexible working hours, including some nights and weekends, as necessary. Ability to travel to locations in Canada for management of projects and in the US for training or meeting purposes is a requirement for the role. Required
• Health & Safety Compliance: Upon hire, candidates must provide proof of immunizations (COVID-19, Hepatitis B, Influenza, MMR, Varicella, TB/PPD, Tetanus/Diphtheria/Pertussis) and maintain current immunization status to access customer sites. Required
• Bilingual: Proficiency in both French and English, written and verbal, is preferred. French is preferred as this role may be required to interact with customers and stakeholders in both languages.
• Industry Knowledge: Specific knowledge of BD business and experience implementing healthcare IT software solutions is preferred.
• Healthcare Systems: Familiarity with hospital systems and procedures that integrate with BD products is preferred.

Knowledge and Skills:

• Project Management Methodologies: Apply industry-standard project management methodologies to ensure effective delivery of projects.
• Governance Processes: Understand and implement project governance best practices, including scope management, risk and change management, and tollgate processes.
• Forecasting & Backlog Management: Ensure compliance with forecasting and backlog management processes, maintaining accuracy and timeliness.
• Pre-Sale Support: Participate in the pre-sale process for assigned projects, contributing to proposals and customer engagement.
• Project Closure & Transition: Manage the final stages of the project, ensuring smooth handover to CSC and customer satisfaction.
• Professional Development: Continuously develop both technical and soft skills necessary to excel as a project manager.
• Strong negotiation and interpersonal skills.
• Ability to lead and build effective project teams in a matrixed environment.
• Exceptional decision-making and conflict resolution abilities.
• Excellent customer communication, both verbal and written, with a focus on professionalism.
• Ability to foster collaboration and maintain strong team leadership.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place. 

To learn more about BD visit https://bd.com/careers

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Becton Dickinson is an Equal Opportunity Employer. We encourage applications from individuals with a wide range of abilities and provide an accessible candidate experience. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, the Accessible British Columbia Act, 2021, and any other applicable legislation, including provincial human rights legislation, Becton Dickinson will provide reasonable accommodations to applicants with disabilities throughout the recruitment, selection, and/or assessment process. If selected to participate in the recruitment, selection, and/or assessment process, please inform us of any accommodation(s) you require by contacting HR at 1-855-234-3577.

Required Skills

Optional Skills

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Primary Work Location

CAN Mississauga - Derry Road West

Additional Locations

Work Shift

CA 0800-1630 M30 4000-5 (Canada)