Customer Service Representative
Job Description Summary
We are looking for a temporary Representative to manage consignment contracts, orders, and inventory for products shipped to customers.Coordinate logistics and returns with internal teams and external partners
Track KPIs, analyze data, and ensure compliance with processes.
This role will become permanent and the successful candidate will have the opportunity to stay if chosen.
Job Description
MAIN RESPONSIBILITIES:
Guarantee the correct traceability of the consignment products
Create the consignment contracts in the system accordingly
Manage the fill up orders related with the consignment contract agreement
Control the process of shipping and return of our products from customer to our Local Warehouse
Coordinate returns and deliveries to customers with the different logistics operators
Manage stock movements between customers and the SRep Trunk Stock ensuring compliance with BD processes
Analyze inventory stock counts and generate the adjustments related to it on time
Create Excel files to properly track different KPI’s related to consignment management
Direct contact with internal (Sales, Finance, etc) and external customers.
QUALIFICATIONS:
Vocational trainingor Formative cycle.
Fluency in English
Proficient in the use of a personal computer with intermediate level of keyboard skills, SAP, MS Excel, MS Word, and MS PowerPoint
Knowledge of computer systems (SAP)
Strong problem-solving skills
Team oriented, proactive, with effective communication and interpersonal skills
Ability to manage and prioritize multiple deliverables under tight deadlines
Ability to work in a matrix organization
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
Why join us?
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
Become amaker of possiblewith us!
Click on apply if this sounds like you!
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
To learn more about BD visit:https://bd.com/careers
Required Skills
Optional Skills
.
Primary Work Location
ESP BarcelonaAdditional Locations
Work Shift
Recommendto a friend
Approveof CEO
"Purpose driven company where associates work every day to make healthcare better. A lot of great initiatives going on to make BD the best MedTech company in the world."
Anonymous, Franklin Lakes, NJ