Job Description Summary

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

The Inside Sales Representative, Non-Acute is responsible for building and maintaining effective long-term relationships with a defined customer base, closing sales of the organization’s products, and responding to requests from customer and channel partners to increase revenue growth and maintain high levels of customer satisfaction. This field/remote base role must be able to work Eastern hours.

You will align with members of the Non-Acute Team and Business Units to identify and focus on the immediate ‘Must-Get-Rights’ and cultivate relationships with key stakeholders to accelerate territory growth.

You will exhibit strong clinical and technical expertise, stay current on product updates, programs and competitive knowledge and embrace the BD Way of Selling process and tools.

Job Responsibilities: (Primary Duties, Roles, and/or Authorities)

• Achieve and manage sales targets through effective management of base business as well as closing sales opportunities.

• Develop and maintain strong relationships with key stakeholders within assigned territory and leverage learnings to develop win/win solutions aligned to both organizational and customer goals.

• Collaborate with business unit marketing teams to expand the reach of our product portfolio; translate their strategic marketing plans into a territory plan by leveraging the product value propositions, marketing programs, and sales tactics to achieve targeted sales and growth

• Respond to customer and channel partner requests (e.g. product availability, substitute product options, product specifications) with accuracy and urgency

• Work closely with BD partners (distributors and sub-dealers) to ensure they have tools and resources needed to drive growth in the channel.

• Develop and maintain a level of excellence in technical knowledge of the products in the portfolio.

• Embrace BD way of selling approach and ensure consistent and effective use of organizational tools and resources (i.e. SFDC, Outlook etc.) to maintain clear communication and record selling activities

• Uncover and share competitive information and market trends and insights

• Manage the territory with integrity and in accordance with BD’s Code of Ethics and all applicable policies, rules and procedures.

• Performing other duties as may be assigned by the National Sales Manager or Associate Director of Non-Acute

Education and Experience:

• College or University degree required. Business or medical-based studies would be considered an asset

• Prior experience in selling to Non-Acute environments (e.g. clinics, home care, retail pharmacy, biotech/pharma) and through distribution partners preferred. Previous experience selling remotely considered an asset.

• Experience with Salesforce.com will be considered a strong asset.

• Knowledge of Microsoft Office applications (Word, Excel, PowerPoint, Outlook).

• Ability to travel up to 10% as needed.

• Fluency in English (read write speak) is required, Bilingual French is a strong asset to communicate with French-speaking customers across the country.

Knowledge and Skills:

• Self-motivated with a sense of urgency to achieve results and manages priorities within assigned channel with minimal supervision.

• Proven problem-solving skills. Uses logic and methods to solve difficult problems with effective solutions.

• Ability to influence decisions, set priorities and follow through with actions.

• Takes accountability and ownership; Creates effective plans to achieve targets.

• Must possess excellent communication skills (both written and verbal), allowing the effective communication of complex information to a wide variety of audiences and leveraging for the best outcome.

• Ability to manage a complex Sales Environment including managing multiple projects and timelines

• Strong interpersonal skills with proven ability to build strong Customer Relationships and relationships with internal stakeholders in a matrixed organization.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place. 

To learn more about BD visit https://bd.com/careers

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Becton Dickinson is an Equal Opportunity Employer. We encourage applications from individuals with a wide range of abilities and provide an accessible candidate experience. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, the Accessible British Columbia Act, 2021, and any other applicable legislation, including provincial human rights legislation, Becton Dickinson will provide reasonable accommodations to applicants with disabilities throughout the recruitment, selection, and/or assessment process. If selected to participate in the recruitment, selection, and/or assessment process, please inform us of any accommodation(s) you require by contacting HR at 1-855-234-3577.

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