Job Description Summary

The Procure-to-Pay KAM Team Lead oversees the performance and development of a Global team responsible for managing critical supplier relationships and analyzing suppliers for supply chain finance payment options. The Procure-to-Pay KAM Team Lead may, on occasion, directly engage in fulfilling these responsibilities as part of their role. They will be responsible for overseeing all critical aspects of the Procure-to-Pay process, ensuring timely identification and resolution of issues. This includes upholding established performance standards, with an emphasis on ensuring the accurate and prompt processing of invoice payments. Maintaining strong partnerships with the Business Process Outsourcing (BPO) providers for the supported business unit, overseeing their performance and addressing any deficiencies as needed. Reviews process maps, desktop procedures, and control documentation in collaboration with the governance team to ensure consistency and compliance. Acts as a key liaison between the BPO and the Mergers & Acquisitions team, facilitating the integration of additional responsibilities within the process scope.

The Procure-to-Pay KAM Team Lead will manage VIP escalations. They will handle high-priority payments or inquiries that require urgent attention and exceptional care.

Support Procure to Pay Operations Director on new transitions into the Shared Service Center including scoping, shaping, standardization in preparation for hand off to BPO.

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Job Overview:

They will be responsible for overseeing all critical aspects of the Procure-to-Pay process, ensuring timely identification and resolution of issues. This includes upholding established performance standards, with an emphasis on ensuring the accurate and prompt processing of invoice payments. Maintaining strong partnerships with the Business Process Outsourcing (BPO) providers for the supported business unit, overseeing their performance and addressing any deficiencies as needed. Reviews process maps, desktop procedures, and control documentation in collaboration with the governance team to ensure consistency and compliance. Acts as a key liaison between the BPO and the Mergers & Acquisitions team, facilitating the integration of additional responsibilities within the process scope. 

The Procure-to-Pay KAM Team Lead will manage VIP escalations. They will handle high-priority payments or inquiries that require urgent attention and exceptional care.

Support Procure to Pay Operations Director on new transitions into the Shared Service Center including scoping, shaping, standardization in preparation for hand off to BPO.

Manage relationship w/ BPO – Indirect Procurement and Customer Service Delivery

Minimum Requirements:

• BS/BA (Business Administration, Finance, or Related field) level degree preferred; or 5+ years of equivalent combination of education and experience of qualifications listed below.

• 3-5 years of Indirect Procurement and Customer Service experience

• 3+ years management experience in Procure to Pay functions

• SAP, JDE or related ERP experience preferred

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Required Skills

People Management, Procure-to-Pay, Shared Services

Optional Skills

Collaboration, Invoice Payments

.

Primary Work Location

USA TX - San Antonio

Additional Locations

Work Shift