Job Description Summary

The Clinical Transformation Director, US Region will be responsible for supporting the clinical strategy and execution of Clinical Transformation projects and programs with Key Strategic Enterprise or System Accounts within the US Region. Understanding the customer dynamic and addressing the need for advanced development and delivery of current and future BD Integrated clinical products, solutions, services, and programs. The Clinical Transformation Director will support the achievement of revenue, profit, value solutions, and other related long-term growth objectives.

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

Key Responsibilities:             

Overall Clinical/Corporate Relationship & Outcomes Management

• Primary point of coordination for managing the clinical opportunities and clinical stakeholder connections with specific health systems (IDNs) or key SCG accounts

• Identify and anticipate the necessary goals to support the strategy and execute the initiatives with measurable return on investments that meet US Region business strategy across all the BD business units.

• Influence and cultivate relationships with key opinion leaders at the clinical executive and leadership level, to create partnerships that result in win-win solutions. 

• Understand customers’ clinical needs through client-driven program assessments, articulate issues and gaps in processes and proactively identify ways that BD can help the customer achieve their goals.

• Lead program management and implementation of a suite of customer-focused clinical initiatives and services that will support enterprise or system level practice/product standardization, outcomes-based initiatives, and standard processes which assist clinicians in achieving improved and desired outcomes.

• Engage the appropriate internal resources necessary to collaborate with the SCVP (Strategic Customer Vice President) and collectively implement the account plan and clinical opportunity.

• Lead cross functional collaboration within BD as needed to organize and facilitate meetings aligned to customer expectations.

• May perform other duties as required.

Healthcare/Market /Customer Knowledge

• Foster a customer-centric and externally focused organization by bringing the "voice of the customer" into the organization.

• Demonstrate understanding of the health care environment, clinical trends, key market segments, and industry market trends.

• Build and demonstrate strong understanding of clinical and health system needs and models to connect BU programs, solutions, and competencies with customer needs.

• Actively engage in industry associations and meetings to acquire knowledge and identify relevant clinical and business partnership opportunities.

• Develop a thorough knowledge and understanding of customer needs and characteristics.

• Engage multifunctional resources to effectively manage the relationship.

About you: To be successful in this role, you will possess:

• Experience in account management and effective collaboration with key influencers (clinical & business)

• Effective leadership of a “matrix” team (associates who do not report directly to the role) 

• Ability to get results and proactively implement valuable initiatives and customized solutions to meet customer expectations.

• Excellent planning, organizing and project management skills.

• Excellent communication and influencing skills – verbal, written and presentations. 

• Excellence in ambiguity, adapting to change and embracing new opportunities.

Required Education and Experience

• Minimum bachelor's degree in healthcare (RN, Pharmacist, Physician or Physician's Assistant.) Master’s degree a plus

• Minimum 10+ years progressively responsible clinical & leadership experience

• Minimum 5 years of large account management or health system (IDN) experience

• Proven ability to engage, build relationships with executives.

• Ability to influence others without authority and drive objectives.

• Healthcare industry clinical, sales and/or marketing experience

• Complex matrix organizational experience

• Ability to travel 60% of time.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. 

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Primary Work Location

USA CA - San Diego TC Bldg C&D

Additional Locations

Work Shift