Job Description Summary

Within SDS Readiness & Education, the Training and Education team is responsible for developing, delivering, and continuously improving product training for associates and customers using MMS solutions. Training and Education Consultants utilize their experience, knowledge, and skills to implement key components of the Readiness & Education strategy. They participate in Readiness product core teams and oversee all aspects of training and education. Their day-to-day activities include developing product training curricula, delivering virtual synchronous training across multiple time zones, conducting onsite in-person classroom training, and identifying and implementing continuous education improvements.

The Training and Education Consultant will exhibit comprehensive knowledge of the MMS supported products and programs, including their workflows and impacts. This role is dedicated to ensuring that all product training and education adhere to industry standards, comply with regulatory requirements, and effectively address business and customer needs. This is achieved through meaningful training application, resulting in competently prepared associates and customers. Additionally, the role focuses on continuously improving curricula to enhance the knowledge growth of our associates and customers. The primary focus of this role will be on Parata products/solutions, with support extended to all other MMS solutions as needed.

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Accountabilities

• Collaborate with SDS Readiness & Education team members to provide subject-matter expertise and guide the creation of educational materials and curricula plans.

• Maintain extensive knowledge of assigned MMS products, processes, and services.

• Actively engage in readiness activities for upcoming releases of assigned products, processes, and services.

• Use workflow assessments, optimization engagements, and change leadership principles to improve product adoption and utilization.

• Work optimally across diverse teams, cultures, and time zones.

• Integrate the voice of the customer (VOC) and voice of the associate (VOA) to ensure satisfaction and continuous program improvement.

• Evaluate the workflow impact of new product releases and convert information into educational materials.

• Lead and facilitate in-person or virtual training sessions for customers and associates on assigned products, services, and processes.

• Apply various training methodologies and adult learning principles to deliver engaging training.

• Develop instructor-led course materials, including instructor guides, student guides, PowerPoint slides, assessments, and other relevant materials.

• Apply technology and tools to improve instruction.

• Conduct course needs assessments and evaluations to drive continuous improvement.

• Ensure training schedules, tools, and environments are up-to-date to facilitate effective and efficient training delivery.

• Demonstrate expertise in the field of education/learning and stay current with the latest tools, techniques, and standard processes.

• Manage registration and credit for completion of instructor-led courses in customer and associate learning management systems (LMS).

Qualifications

• Minimum of 3 years experience in pharmacy automation and healthcare technology or a related field.

• Experience training participants from diverse backgrounds, including technical, clinical, and biomedical fields.

• Knowledgeable in the effective application of adult learning principles.

• Ability to understand and explain highly technical content to multiple audience backgrounds/experiences.

• Capability to expand expertise to BD products and solutions beyond current knowledge base.

• Strong decision-making and time management skills to meet leadership-set deliverables.

• Experience in developing and delivering training programs, educational materials, and online tools is desirable.

• Bachelor's degree required or equivalent work experience.

• Must possess and maintain a valid driver's license and be at least 21 years old to meet BD’s auto safety standards.

• Upon hire, must provide proof of and maintain current immunizations, and obtain additional immunizations as required for access to customer sites. Required immunizations include Hepatitis B, Influenza (current year), MMR (mumps, measles, rubella), Varicella (chickenpox), Annual TB/PPD (skin test), and Tetanus/Diphtheria/Pertussis.

• Ability to work independently from a home office and maintain a professional online presence.

• Home-based position with travel requirements ranging from 50-75%, including overnight travel. Flexible working hours, including some nights and weekends, are vital.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. 

Required Skills

Optional Skills

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Primary Work Location

USA CA - San Diego Bldg A&B

Additional Locations

Work Shift

NA (United States of America)

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.

Salary Range Information

$85,800.00 - $141,600.00 USD Annual