Be part of something bigger at BD. Here, you’ll help us share our innovative solutions with more clinics, physicians, pharmacies and medical entities which will in turn benefit the health and well-being of people and patients all over the nation. It’s an exciting, challenging and rewarding role, but you’ll be working from a place of strength thanks to our trusted name, and the belief in our products that you’ll quickly develop. Here, you’ll be channeling all your sales skills and experience into one singular goal: advancing the world of health™. At BD, you can make a true difference of one.
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Job Type:
Full-Time -
Job Level:
Entry to Senior -
Travel:
Varies -
Salary:
Competitive -
Responsibilities
Job Description Summary
Job Description
Responsibilities:
- Assist in the pre-implementation and sales process by negotiating with various stake holders such as IT security teams to ensure the acceptance of the BD Informatics solutions into the customers IT environment.
- Collaborate with all the relevant internal and external stakeholders for implementation success including:
- Customer stakeholders from the laboratory or other institution, IT / IHIS / LIS
- Project Manager
- Field Service Engineers
- Product Specialists
- Technical Solutions Manager
- Lab Automation Manager
- Country Business Leader
- Collaborate with all the relevant internal and external stakeholders for implementation success including:
- Provide soltuion architecture and design information to the sales team for opportunity development and progression.
- Lead the implementation & customisation of BD Informatics (software) supporting:
- Integrating the BD Informatics solution into the customers IT infrastructure.
- Interfacing with BD Diagnostics instruments.
- Connectivity to the customer’s existing environment and third party software systems. i.e. HIS, LIS connectivity in hospital or lab setting.
- Majority of hands-on time working with customers will be IT focused, working with Laboratory and Hospital IT departments to co-ordinate their provision of the server and network infrastructure required to support the BD informatics solution.
- Other opportunities may involve pharmacy, or private sector settings and will require integration with retail or other informatics platforms.
- Perform implementation activities including:
- Engage with customer stake holders to ensure the technical IT requirements for BD Informatics products are met prior to implementation. This includes, network port activation, VLAN/LAN configuration, firewall whitelisting, AV whitelisting, Virtual Server commissioning and SQL Server provisioning.
- Application installation and configuration
- Establishing connectivity of BD Informatics with all BD DS instruments and hospital / laboratory informatics systems.
- Ensure redundancies are in place to maximise customer up time such as database backups, application file backups and VM snapshots.
- Provide support for customer (HL7, ASTM and CSV) interface development with BD informatics solutions.
- Provide ongoing support to BD customers by providing services such as:
- Remotely provide technical assistance when customers experience system down time or malfunction.
- Perform software updates and upgrades as required.
- Perform scheduled security patching as required.
- Perform database management activities as required.
- Escalate system defects or requests for change.
- Engage with new and existing customers to implement BD’s Remote Support Services solution
Requirements:
- BS/BA Degree in Computer Science, Computer Engineering, Information Systems, Networking and Cybersecurity or closely related technical discipline.
- Previous experience preferred in medical technology, middleware devices (e.g. LIS, HIS and etc.), PC / IT knowledge, networking and interface protocols, experience in a hospital setting supporting IT infrastructure such as servers, virtual machines and networking.
- Previous experience deploying informatics solutions across a wide area nework for large organisation with multiple sites.
- In depth knowledge of Information Systems
- Possess technical skills and knowledge with communication interface protocols, cabling & networking, data stream analysis and troubleshooting
※ Veterans and persons with disabilities are given preferential treatment in accordance with relevant laws.
Required Skills
Optional Skills
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Primary Work Location
KOR South Korea - Seoul HQAdditional Locations
Work Shift
Success Profile
What makes a successful Sales Professional at BD? Check out the top traits we’re looking for and see if you have the right mix.
- Ambitious
- Collaborative
- Goal-oriented
- Persuasive
- Results-driven
- Self-starter
Advancing the world of health™
BD is one of the largest global medical technology companies in the world and is advancing the world of health™ by improving medical discovery, diagnostics and the delivery of care. BD helps customers enhance outcomes, lower costs, increase efficiencies, improve safety and expand access to health care.