Job ID R-502497 Date posted October 20, 2024

English & German Customer Service Specialist

Job Description Summary

BD recently completed the acquisition of the Edwards Critical Care business. This position is part of the Critical Care division, and as such, will become a part of the BD organization in the future. BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. If you are invited to interview for this position, a recruiter will provide further details about this exciting transition. Learn more about BD at bd.com

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 


Areas of responsibilities:

Order Management

  • Responsible for order management during the whole process of order life cycle - order entering to JDE, checking the order
  • Based on customer request checking the availability of the inventory
  • Follow up with the customer
  • Backorder reporting
  • Processing the orders of consignment stock
  • Credit order management
  • Participation international regional projects aiming to improve the quality of service and effectiveness of customer service department

Complaint management

  • Complaints to returned goods management and documentation handling and problems solving (Biokits, communicate with QA dept.)
  • Additional office duties such as archiving and categorizing relevant documents
  • Geographic span of control: DACH + Poland


Your Profile:

  • H.S. Diploma or equivalent and previous related experience required
  • Bachelor's Degree Preferred
  • Fluent German and English
  • Proven expertise including usage of MS Office Suite
  • Advanced computer knowledge
  • Excellent written and verbal communication skills and interpersonal relationship skills
  • Excellent problem-solving and critical thinking skills
  • Multitasking skills
  • Good organizational skills
  • Willingness to travel extensively

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

Primary Work Location

POL Warsaw - ul. Osmanska

Additional Locations

Work Shift

Apply

Working in

Warsaw

Take a look at the map to see what's nearby.

Working in

Warsaw

Take a look at the map to see what's nearby.

Recommend
to a friend

Approve
of CEO

"Purpose driven company where associates work every day to make healthcare better. A lot of great initiatives going on to make BD the best MedTech company in the world."
Anonymous, Franklin Lakes, NJ

Don’t Miss Out

Receive customized job alerts based on your function and/or location search criteria.

Interested in

Join Our Talent Pool

Join our talent pool

Upload your resume to help our recruiters match you to the right job. They'll be in touch if they find a good fit.

BD Fraud Notice

Please be aware of potentially fraudulent job postings on other websites or suspicious recruiting email or text messages that attempt to collect your confidential information. If you are concerned that an offer of employment with BD, CareFusion or C.R. Bard might be a scam, please verify by searching for the posting on the careers page or contact us at ASC.Americas@bd.com. For more information click here.