Job ID R-514424 Date posted April 21, 2025

Sr. Specialist, Professional Services

Job Description Summary

Facilitate the shipment of devices and deliverables to ensure revenue targets are met in the manner consistent with organizational goals and processes.

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

Responsibilities:

  • Coordinates the shipment of devices and software for installation, upgrade, and evaluation projects at customer accounts.

  • Coordinates, communicates and facilitates activities related to shipping equipment and software to account sites with sales, pharmacy consultants, IT consultants, Software installation resources, third party resources, and Project Managers.

  • Maintains and communicates daily/monthly/quarterly equipment demands to production and leadership

  • Liaise with Contracts, Accounting and Finance to properly recognize bookings and revenue

  • Works with Business Transformation Team to identify opportunities for automation and process improvements and makes recommendations for change

  • Maintains monthly and ad hoc reporting of implementation and ship/bill revenue

  • Works with Directors, Professional Services Managers, and Project Managers to ensure revenue targets are met.

  • Acts as point of contact for Project Managers for all updates or revisions to projects and shipment schedules.

  • Responsibility for the shipment and return of consignment devices.  Reviews and determines suitability based upon the Sunshine Act.

Skills, Duties and Tasks particular to the job:

  • Ability to work independently with minimum supervision

  • Comfortable working with multiple functional areas and levels of management

  • Extended knowledge of Salesforce, CRM/SAP, QlikView, and Microsoft Suite

  • Ability to read, analyze, and interpret financial reports and legal documents. 

  • Ability to write reports, correspondence, and procedure manuals. 

  • Ability to train/coach and provide constructive feedback to new team members.

  • Ability to compute rates, ratios, percentages, and to draw and interpret bar graphs or line charts.

Required Skills:

  • High School Diploma

  • Ability to make sound business decisions and prioritize and reprioritize activities when appropriate. 

  • Must be proficient with PC applications, specifically with spreadsheet, word-processing, presentation, and project management PC applications. 

  • Ability to learn and utilize internal software (i.e., CRM/SAP, Salesforce, QlikView, etc.) packages.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. 

Required Skills

Optional Skills

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Primary Work Location

USA CA - San Diego Bldg A&B

Additional Locations

Work Shift

US BD 1st Shift 7am-330pm (United States of America)

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.

Salary Range Information

$33.80 - $55.70 USD Hourly
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