Service Center Associate
Onsite, Mississauga, Ontario
- Job ID
- R-545806
- Category
- Sales Support
- Location
- Mississauga, Canada
We are the people who give possibilities purpose
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
Job Description
As a Service Center Associate, you will be responsible for ensuring efficient inbound and outbound shipping and receiving processes. Your commitment to maintaining high-quality standards and adhering to all standard operating procedures (SOPs) and processes will be crucial in ensuring the smooth operation of our service center within our warehouse facility. This position is 5-days onsite in our Millcreek Drive, Mississauga, ON location, working regular business hours with potential shifts based on business needs including overtime as necessary.
Job Responsibilities
Manage shipping and receiving of instruments, equipment, spare parts, and tech tools for repair, refurbishment, and servicing activities across various BD businesses.
Coordinate equipment decontamination and maintain accurate records for all business units.
Oversee and manage inventory tracking
Maintain service areas according to protocols, SOPs, and ensure general area cleanliness, in compliance with company quality programs, including support of CAPA, audit and business needs to ensure appropriate site management.
Perform regular cycle counts of spare parts, tech tools, demo, and loaner instruments.
Work in multiple ERP systems to support daily activities, including SAP, ServiceMax, and others.
Support with our Health & Safety policies and procedures, promoting a safe working environment and adhering to company policies.
Education and Experience required:
High School Diploma with a minimum of 2 years warehouse, shipping-receiving related experience.
Fluent in English (read, write and speak).
Knowledge and Skills required:
Proficiency with MS Office tools (Outlook, Word, Excel)
Effective communication and interpersonal skills.
Strong troubleshooting and problem-solving abilities.
High attention to detail with a strong focus on accuracy
Proven ability to thrive in fast-paced, customer-focused environments while managing multiple priorities
Ability to work independently and collaboratively within a team
Physical ability to lift up to 50 lbs. and operate a hand truck for heavier items.
Preferred Qualifications:
Bachelors or College education preferred.
Prior experience working with ERP and CRM systems strongly preferred.
As needed, willing and able to acquired, and maintain required certifications (e.g. Health & Safety, Hazmat).
At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Your Career at BD”.
Salary ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors that contribute to the range displayed. The range displayed is comprised of wages, which includes base salary and commission, as well as certain components of our bonus programs. The salary offered to a successful candidate may vary based on a variety of factors including relevant experience, education, skills, qualifications, and work location.
Salary Range Information: $28.21 - $53.85 CADHourly
This job posting is for an existing vacancy
As part of our recruitment process, we may, in certain circumstances, use technologies such as artificial intelligence or machine learning to screen, assess, or select applicants. These technologies will only be used in accordance with applicable laws and regulations.
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.
We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
To learn more about BD visithttps://bd.com/careers.
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
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Primary Work Location
CAN Mississauga - Millcreek DriveAdditional Locations
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