Job Description Summary

Job Description

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Job Summary:

The Application Manager will lead the application support for BD Diagnostics products in Vietnam. This role ensures the successful implementation, training, and ongoing support of BD’s diagnostic and research solutions, working closely with customers, sales teams, and regional/global stakeholders to drive customer satisfaction and business growth.

Key Responsibilities:

Application Leadership & Support:

• Lead, mentor, and manage a team of application specialists and technical support staff.

• Set performance goals, conduct regular evaluations, and support career development.

• Foster a collaborative and high-performing team culture aligned with BD’s values.

Training & Education:

• Develop and deliver training programs for customers, distributors, and internal teams.

• Create and maintain technical documentation, user guides, and training materials.

Marketing and Sale  Support

• Understanding requirements of customer’s experiment and provide appropriate technical and product solutions through discussions, presentations and/or product/application demonstrations to positively impact sales and increase productivity.

• Co-ordinate / support / lead awareness activities such as seminars, conference

• Continuously track competitor activity and scan the market environment for developing trends and practices and emerging business opportunities.

Project Management:

• Manage application-related aspects of product installations and implementations.

• Coordinate with cross-functional teams to ensure timely and successful project delivery.

Customer Engagement:

• Build strong relationships with key opinion leaders (KOLs), laboratory managers, and clinicians.

• Gather customer feedback and relay insights to regional product and R&D teams.

Compliance & Quality:

• Ensure all activities comply with BD’s quality standards, regulatory requirements, and safety protocols.

Requirements:

• Bachelor’s or Master’s degree in Biotechnology, Medical Technology , Laboratory Medicine Technique or related field.

• Minimum 3-5 years of experience in Clinical Microbiology.

• Strong knowledge of clinical diagnostics, clinical microbiology or molecular biology is preferred.

• Strong problem-solving and analytical thinking.

• Ability to manage multiple projects and prioritize effectively.

• Willingness to travel domestically and occasionally internationally.

• Strong understanding of the medical device market and regulatory environment in Vietnam.

• Ability to work independently and as part of a team.

• Willingness to travel across North region, and across country.

• Application Specialist can based in Hanoi.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

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