Sales Training Lead
In-Office, Minato-ku, Tokyo
- Job ID
- R-554098
- Category
- Sales Support
- Location
- Japan
- Region
- APAC
We are the people who give possibilities purpose
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
Job Description
Sales Training Lead
職務概要
Sales Training Leadは、営業能力の構築、SalesManagerのリーダーシップおよびコーチング力の強化、一貫した業務遂行方法の定着を通じて、CommercialStrategyをより強い営業現場での実行へとつなげます。SalesLeadership、CommercialExcellence、各BusinessUnitおよびRegional Commercial Capabilitiesと連携し、立ち上がりの加速、顧客エンゲージメントの向上、持続的な行動変容につながる実践的なLearning Journeyを設計・提供します。
本ポジションは、CapabilityBuilding、Training Delivery、Coachingを主たる責任とします。営業パフォーマンス分析、全社レポーティング、SFEプロセスガバナンス、および営業ツール全体のオーナーシップはSFE Teamが担います。Sales Training Leadは、SFE Teamが提供する合意済みのインサイトとツールを活用して研修優先順位を設定し、定着を支援します。SFEの責任を重複して担うものではありません。
職務内容
1. Capability StrategyとLearning Architecture
Sales Leadership、CommercialExcellence、BusinessUnit、Regional Commercial Capabilitiesと連携し、事業上の優先事項と特定されたCapabilityGapを明確な育成優先順位へ変換する。
Sales AssociateおよびFrontline Sales Manager向けに、実践的なCompetencyFramework、Assessment、体系的なDevelopmentPathwayを構築する。
Enterprise Program、日本固有のニーズ、Onboarding、重点的なReinforcementのバランスを取った年間Capability Planを策定する。
2. Selling Skills TrainingとFacilitation
Workshop、VirtualSession、録画・Self-learning、体験型演習を活用し、高い効果を生むSelling Skills Programを設計、ローカライズ、提供する。
顧客エンゲージメント、コミュニケーション、交渉、質問力、Value-basedSelling、SolutionDevelopment、提案力を強化する。
事業ニーズに応じ、SPIN、Challenger、SolutionSelling、ValueSelling、MillerHeiman、GROW等のSales/CoachingMethodologyを適用する。
3. Sales Manager EnablementとCoaching
Frontline Sales ManagerのCoaching、Leadership、PerformanceConversation、ExecutionDisciplineを強化する。
1-on-1、Opportunity/Pipeline Review、ForecastingConversation、Win-roomReviewを含むSalesCadenceの一貫性と質を高める。
組織内に持続可能なCoachingCapabilityを構築するため、Train-the-TrainerおよびManager Development Journeyを提供する。
4. OnboardingとField Readiness
新入社員の早期戦力化とBD Commercial Practiceへの適応を促進する、一貫性のあるRole-based Onboarding Pathwayを主導する。
顧客訪問時のFieldCoachingと体系的なFollow-upを行い、日常業務における学びの実践を強化する。
Business UnitのProduct/Clinical Subject Matter Expertと連携し、役割を重複させることなく、SellingCapabilityとPortfolioReadinessを接続する。
5. Commercial ChangeとAdoption Enablement
Global/Regional Commercial Capability Initiativeを日本で展開する際のLearning、Communication、Reinforcementを主導する。
Training、JobAid、CoachingGuide、ReinforcementActivityを通じて、合意されたCommercialProcess、Tool、Platformの定着を促進する。
Performance Analytics、ProcessGovernance、EnterpriseReporting、Sales Tool Governanceを担うSFETeamと連携し、SFEが提供するインサイトを活用して、育成施策の対象設定とAdoptionGapへの対応を行う。
6. Stakeholder PartnershipとContinuous Improvement
Sales、CommercialExcellence、Marketing、BusinessUnit、HR、RegionalTeamとの信頼関係を構築し、施策の関連性と一貫した実行を確保する。
受講者およびStakeholderからFeedbackを収集し、SFEおよびBusinessLeaderと合意したEffectivenessMeasureを確認し、エビデンスと実践状況に基づいてProgramを改善する。
明確性、参加意欲、学習の持続的な実践を高める場合には、外部BestPracticeやAdult Learning ApproachをBDProgramへ取り入れる。
応募資格・経験
大学卒業以上、または同等の関連実務経験。
Medical Technology、Healthcare、または同様に複雑なB2B環境におけるSales Training/Commercial Capability Programの設計・提供経験5年以上。
顧客接点での信頼性を備えた、直接営業または密接に関連するCommercial Experience 3年以上。
ニーズの具体化、設計、Facilitation、Reinforcement、改善まで、TrainingProgramをEnd-to-Endで管理した実績。
日本語による高いFacilitation、Presentation、Communication、Interpersonal Skill。
Regional/GlobalStakeholderとの連携、および英語Program/Assetのローカライズに必要な実務レベルの英語力。
Sales AssociateおよびFrontline Sales Managerに対するField-based Coachingの経験。
BehaviouralChange、主要なSales/CoachingMethodologyに関する実践的な知識。
CRM(SFDC)およびSales Enablement Platformの活用経験。本ポジションには効果的な利用と定着の促進を期待するが、SystemGovernanceやEnterpriseAnalyticsのオーナーシップは含まない。
権限に依存せずに周囲へ影響を与え、部門および階層を越えて効果的に協働できる能力。
コア・コンピテンシー
Capability Priorityを顧客ニーズ、CommercialStrategy、現場実行へ接続する。
Facilitation Excellence
参加しやすく、実践的で、包摂的なLearningExperienceをつくる。
Coaching Mindset
観察、質問、Feedbackを通じて、主体性と自信を育む。
Change Leadership
Changeを明確なLearning、Communication、ReinforcementActionへ変換する。
Collaboration
SFE、Sales、BusinessUnit、Marketing、HR、RegionalTeamとのAlignmentを構築する。
Execution Discipline
一貫性と品質への注意をもって計画、実行、Follow-throughを行う。
Continuous Improvement
合意したエビデンスとStakeholderFeedbackを活用してLearningOutcomeを改善する。
成果指標
成果指標は、Country Commercial Excellence Leader、SalesLeadership、SFEと合意のうえ設定します。SFEが担う全社Performance Reportingとの重複を避け、Readiness、Participation、Application、持続的なBehavioural Changeに重点を置きます。例は以下のとおりです。
合意されたOnboarding/CapabilityMilestoneに対する完了度とReadiness。
Sales Manager Coachingおよび合意されたSales Cadence Practiceの質と一貫性。
Selling SkillsおよびCommercial Ways of Workingの現場での実践状況。
受講者・LeaderFeedback、ReinforcementActivity、特定されたCapabilityGapへの対応。
合意されたGlobal/RegionalProgramの効果的なローカライズと日本展開。
Why Join Us?
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.
We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
To learn more about BD visithttps://bd.com/careers.
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
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JPN Tokyo - Minato-kuAdditional Locations
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